Since Apple launched IPhone 12 In October, an increasing number of users reported sudden weaknesses in their 5G and LTE network coverage. Multiple reports about this problem appeared on several technical forums, including Apple's support site, where many people suffer from a problem of disconnection or weakness in the cellular network when walking or while on the move, and even when steady and immobile, some have noticed the same problem, so what is the cause of the problem? What is the treatment?
Multiple reports about this problem appeared on several technical forums
some have noticed the same problem
The cause of the network loss problem on iPhone 12 and the suggested solutions
Many users contacted Apple's technical support
which corrected the lost signal reception for some users, but not all of them.
The cause of the network loss problem on iPhone 12 and the suggested solutions
The problem begins with suddenly losing all the cellular network bars and seeing the “No service” message, even though they are in a well-covered area of the network and don't see any connection problems appearing on the other phones next to them.
Many users contacted Apple's technical support, and there were some guesses that the problem might be related to how the iPhone 12 switched between cell towers, despite the success of the affected devices passing all the diagnostic tests from Apple and did not present any problems.
To solve this problem, some tried basic simple solutions such as resetting the network settings, while some turned Airplane mode on and off, which corrected the lost signal reception for some users, but not all of them.
IPhone 12 users in different countries reported their experience with the problem, and it does not appear to be related to a single network operator, as there have been several reports from Verizon, AT&T and T-Mobile network users.
We hope that the problem will be solved by issuing an update for iPhone 12, but there are some voices that say that there is no problem from the iOS system. We only have to wait for Apple's response to this problem, and we will provide you with the official generation from Apple as soon as the official announcement about it.
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